Tata Sky is reportedly planning to cut canals and parcels of around 70 lakh customers in India. The company’s recent move is to bring down the monthly proposal of its customers during the Coronavirus outbreak.
As per a report by LiveMint, the company has lost over 1.5 million patrons during the lockdown period as the users have failed to pay monies or restore subscriptions, which was a result of layoff and cut in incomes. The firm said that the move is meant to retain patrons with monthly billing of Rs 350 or less. With this, the company will reduce the subscribed directs and packs of roughly 70 lakh customers from June 15.
The company said that it wants to help its customers to put down their monthly Tata Sky bill by optimising their jam-packs or canal pick. Tata Sky will use its analytics device to identify patrons for this purpose. The label says that it will be supported a 15 daytimes notice period to these customers.
Tata Sky further mentioned that it will provide an option to re-subscribe the discontinued direct or compres. Patrons can do this by simply demonstrating a missed call to a specific number from their registered portable multitude. “We believe this measure is in the best interest of our customers in this period of tighter plans. Over period, we expect normalcy to return and carry subscriptions to follow suit, ” the company’s spokesperson told the publication.
Meanwhile, Tata Sky announced a new and improved offer on Tata Sky Binge+ Android Set Top Box. The new and improved offer is available to purchasers at Rs 3999 along with 6 months of Tata Sky Binge subscription for free. The new offering will be allowed subscribers to watch both linear directs( broadcast via satellite) and OTT content( through the internet) from favourite apps on their TV screen use a single remote.
Read more: themobileindian.com
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