You can troubleshoot TikTok in a variety of ways when the platform isn’t working.
Jaap Arriens/ NurPhoto/ Getty Images
If TikTok isn’t succeeding, there are many potential causes and solutions. The most common step is to restart the app or your telephone. While outages are singular, checking if TikTok is down might help explain the issue. Visit Insider’s Tech Reference library for more tales.
TikTok is one of the more popular social media networks today, but like any pulpit or app, it can malfunction at times. Here’s how to get TikTok up and running when you encounter a range of potential publishes.
What to do if TikTok is not working
The best style to solve a problem with TikTok is usually how you would any other tech problem: start with the simplest solution and progressively increase to more cumbersome techniques as you rule in possible issues.
Make sure you have an internet connection
While this may sound obvious, TikTok will not work without a connection to the internet. Made to ensure that your machine is connected exploiting either WiFi or cellular data. If you are using cellular data, make sure that TikTok has permission to use data as well; you can follow this guide to the app’s data use and enable the feature instead of disabling it.
Is there an app update accessible?
Sometimes all that TikTok needs is an update. Someone else has probably run into whatever issue you are experiencing previously and the developer might have secreted an updated report that spots the problem already.
If you are on an Android device, go to the Play Store, search for TikTok, and see if there is an update available. For an iOS device, pate to the App Store, sound on your chart icon, and scroll down to see if there’s an update.
Try to restart the app( or your phone)
It may be a tired cliche, but that’s exclusively because it is true. A batch of tech problems genuinely are solved by turning it off and back on again. First, close TikTok on your phone and reopen it. If that resolves the issue, you’re done. If not, try shutting down your iPhone or Android, turn it back on, and try opening TikTok again.
Quick tip: If you are unsure how to close an app on your telephone, here is our guide for closing apps on Android and a guide for iOS.
Check if TikTok is down
While TikTok seldom has any issues and is generally a reliable app, business sometimes knowledge setbacks. You can check if TikTok is down by exploiting DownDetector or examining “is tiktok down? ” in Google search.
Check DownDetector’s website for TikTok’s status.
Kyle Wilson
Try TikTok on another device
At this stage, it might be time to ask a friend if TikTok is working for them. Alternatively, you can try going to TikTok.com in a web browser( preferably on another maneuver) and see if it loads and functions properly. If it does not, likelihoods are that the issue is not with your phone and there is an outage of some sort.
TikTok in a Safari desktop browser.
Kyle Wilson
If you are already using a browser and do not have another device accessible, you can try another web browser, such as Firefox, Chrome, or Brave.
Reinstall the app
If TikTok worked on another machine or browser from the above section, the issue appears to be with your manoeuvre. Try deleting the app and redownloading it from either the App Store( iOS) or Play Store( Android) to see if that resolves the issue.
Contact TikTok support
If all else neglects, contact TikTok’s support team. You can email TikTok or use its feedback shape to get subsidize on a variety of specific questions and issues.
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